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Hotel · Bogota · Bogota D.C.

Hotel Santiago Plaza

A straightforward 2-star stay in Bogota, close to the American embassy and within easy reach of the airport.

  • Near the American embassy
  • Clean, spacious rooms
  • 24-hour reception and security
7.2 Very good 718 reviews Booking.com 7.2 · 718 reviews

About

Hotel Santiago Plaza

Hotel Santiago Plaza is a 2-star property in Bogota, placing guests within a few blocks of the American embassy. The hotel operates a 24-hour reception and security desk, offers luggage storage and currency exchange, and keeps a snack and drink vending machine on site. Rooms are allergy-free and include flat-screen TVs, coffee machines and either garden or city views.

The hotel sits roughly 2.6 km from Gonzalo Jimenez de Quesada Convention Center and about 0.5 miles from the airport, according to one guest. Staff are consistently mentioned for their helpfulness, and the property maintains a smoke-free environment throughout.

  • No smoking on site
  • Wi-Fi
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Close to the American embassy — Guests repeatedly highlight being just a few blocks from the American embassy, making it a practical choice for embassy-related visits.
  • Clean and spacious rooms — Several reviews praise the cleanliness and the generous size of the rooms, with comfortable beds that fit two.
  • Helpful staff — The team is often described as friendly and supportive, contributing to a positive overall experience.
  • Quiet environment — A number of guests note the quiet atmosphere, which supports a restful night's sleep.

Worth weighing

4 to weigh
  • Cold showers reported — At least one guest mentioned experiencing a cold shower one morning, suggesting possible inconsistencies in hot water.
  • Moderate value rating — With a Value score of 7.1, guests generally find the price fair but not exceptional for what is offered.
  • Some staff inconsistency — One review mentioned that staff could be friendlier, and another noted minor cleanliness issues, indicating occasional lapses.
  • Basic 2-star amenities — As a 2-star property, expect essential comforts like free Wi-Fi and room service, but no pool, gym, or on-site restaurant.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Guest Room

  • 2 Single beds or 1 Double bed
  • Garden view
  • Shower
  • Coffee machine

Quadruple Room

  • Sleeping arrangements for 4 persons
  • City view
  • Shower
  • Coffee machine

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Tours/Ticket assistance

Room Amenities

  • Sitting area
  • Garden furniture
  • Trouser press
  • Free toiletries
  • Leisure/TV room
  • Flat-screen TV

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.2
Very good 718 reviews

Guest-rated 7.2/10 from 718 reviews

Booking.com · 7.2 · 718 reviews
7.2Verified guest

“We had a great stay here. The location is perfect, just a few blocks from the American embassy. Everything was spotlessly clean, the rooms were spacious and comfortable, and the facilities were a nice bonus.”

7.2Verified guest

“The room was huge with a very big bed. The staff were helpful throughout the hotel. Location-wise, it was close to taxis and the American embassy.”

7.2Verified guest

“Good selection of breakfast items.”

7.2Verified guest

“I really enjoyed my time here. The location is excellent, only a few blocks from the American embassy. The facilities were great and the rooms were impressively clean. The bed was big and comfortable, perfect for resting after a day of exploring.”

7.2Verified guest

“We loved the location of Santiago Plaza—just a few blocks from the American embassy, which was ideal for us. The rooms looked nice and were spacious. However, we did have a cold shower one morning.”

7.2Verified guest

“I had a wonderful experience. The hotel was clean with spacious rooms, and I felt right at home. The location was perfect for me, just a few blocks from the American embassy, making my visits easy. The staff were friendly and helpful, adding to the positive vibe.”

04 — Location

Getting around Bogota

The property sits in Bogota.

American Embassy: The hotel is a few blocks from the American embassy, making it a convenient base for visa appointments and official business.

Gonzalo Jimenez de Quesada Convention Center: The convention center is about 2.6 km away, reachable by a short taxi ride for business events or conferences.

El Dorado International Airport: One guest noted the hotel is only 0.5 miles from the airport, which means a quick transfer for early flights or late arrivals.

Calle 24 C # 43 10, Bogota, Bogota D.C., 110010, Colombia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 07:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
38 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is from 07:00 to 12:00.

Is parking available at the hotel?

The hotel does not list parking as an amenity, so you may need to find public parking nearby.

Are pets allowed?

No, pets are not allowed at Hotel Santiago Plaza.

Does the hotel offer airport shuttle service?

Yes, a paid shuttle service is available. One guest mentioned the airport is only 0.5 miles away.

Is there breakfast included?

The hotel does not specify whether breakfast is included in the rate, but a guest review mentions a good choice of items for breakfast, so it is likely offered.

Is smoking allowed on the premises?

No, the hotel is a smoke-free property.

Nearby

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The bottom line

A reliable, no-frills pick for travelers needing a clean, quiet room near the American embassy, with a helpful team and easy airport access. Just be prepared for occasional hiccups like cold water or uneven service.

7.2Best for embassy visits and budget-conscious travelers who prioritize location and cleanliness over extras.

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